Frequently asked questions
Standard shipping takes 3-5 business days within the US. International shipping typically takes 7-14 business days depending on destination. Express shipping (1-2 business days) is available for an additional $15.
Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order by logging into your account and visiting the Orders section.
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination. Import duties and taxes may apply and are the responsibility of the recipient.
We offer a 30-day return policy on all full-price items. Items must be unworn, unwashed, and have all original tags attached. Sale items are final sale and cannot be returned.
To start a return, log into your account, go to your order history, and select the item you'd like to return. You'll receive a prepaid shipping label via email. Simply pack the item in its original packaging and drop it off at any authorized shipping location.
Refunds are processed within 5-7 business days of receiving your return. The refund will be credited to your original payment method. Please allow an additional 3-5 business days for the refund to appear on your statement.
Each product page includes a detailed size guide. We recommend measuring yourself and comparing to our size charts for the best fit. If you're between sizes, we generally recommend sizing up for a more comfortable fit.
Our products are designed to fit true to size. However, fit can vary by style and fabric. Check the product description for specific fit notes (e.g., 'relaxed fit' or 'slim fit') and consult the size guide.
We prioritize premium, sustainably sourced materials including organic cotton, Mongolian cashmere, Italian leather, and recycled fabrics. Detailed material information is available on each product page.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.
Absolutely. We use industry-standard SSL encryption and are PCI-DSS compliant. We never store your full credit card information on our servers.
Yes! Digital gift cards are available in denominations of $25, $50, $100, $250, and $500. Gift cards are delivered via email and never expire.
On orders over $150
30-day return policy
100% secure checkout
Dedicated customer care